Hotel was quiet and lovely, loved our stay.

Besides, the location was good and ideal for our stay, within 25 minutes' walk of Tamaki Maori Village. The restaurant here was nice with pleasant food, we both ordered wonderful dishes.

A Convenient Location

During my recent stay at Copthorne Hotel, I had a very positive experience. The hotel's location was incredibly convenient, allowing easy access to all the attractions and activities Rotorua has to offer. Being centrally located, I was able to explore the city without any hassle. The surrounding area had plenty of restaurants and shops, making it a great choice for anyone looking for a vibrant and lively atmosphere. I enjoyed the convenience of having everything I needed within walking distance. I highly recommend Copthorne Hotel for its excellent location.

It was very convenient for my purposes. Booking was simple and painless and my room was clean and comfortable. I will use Kingsgate again and recommend it to friends and family.

There was a Maori woman who was in charge of the restaurant while we were there and she was incredibly helpful and friendly. I can't remember her name but we stayed the night of the 1st and she was there that night as well as the next morning. She is a real asset to your hotel.

Mind-blowing authentic retro hotel with GREAT staff and a perfect location. Pool was super, but too warm on a hot day. Food and drinks were jaw-droppingly good. Plus, they kindly saved my forgotten jacket!

Jimmy Cooks Restaurant - superb buffet - excellent value for money

Convenience for getting to activities we wished to persue eg golf, thermal activity. In house restaurant excellent.

Hotel needed outdside maintenence ie peeling paintwork. Did not affect our enjoyment of our stay at this hotel. There was no receipt offered by hotel check-in staff for cost of room as booked through this system.

I slept like a baby in the cozy bed and the room was tidy and had AC. the breakfast was hot and tasty, with lots of choices that filled me up! 😋 the staff members I interacted with were friendly and ready to assist me with anything.

The staff here were really nice. I loved my room - it was super clean and had air conditioning and heating in the bedroom, which was awesome. The food options were amazing, there was a lot to choose from! 🌟

We had a fantastic stay at a hotel in Rotorua. The spa facilities were amazing and the breakfast was delicious. The location was great, with everything we wanted to see nearby. The coin-operated laundry was a lifesaver when the kids needed extra clothes. The beds were so comfortable, we had a great night's sleep. Totally recommend!

There was nothing we didn't like. 😊

Good price for room and dinner

Mattress could improved Tv reception poor no sky sports as promised

The rooms here are well-maintained and can comfortably accommodate two adults and two children, with friendly and helpful staff available, plus a variety of delicious food choices.

We had a wonderful stay at the hotel. The location was very convenient, with plenty of great attractions nearby. We were particularly impressed with the comfortable bed and the exceptional breakfast. The staff were also incredibly friendly and helpful, assisting us with any issues we had. We also enjoyed the hotel's leisure facilities, including the refreshing pool and relaxing spa.

Our room had a faulty air conditioning system, which meant that it was uncomfortably hot at times. Despite this issue, we were still able to enjoy our stay due to the hotel's other excellent features.

It was convenient for city and surrounds. Staff at front desk very helpful. Staff in Bistro willing to bring a meal late after dinner.

The staff at Copthorne Hotel Rotorua is extremely helpful. The location is very convenient, close to certain areas, another Copthorne hotel, and cafes. It's a wonderful and simple place to stay, just 2 miles away from the Polynesian Spa. You can park your car on site. The breakfast is good, hot, and savory.